James Avery Jewelry at 12700 Hill Country Blvd Ste C1-100, Bee Cave, Texas.

I've recently visited the bee cave store on several occasions. Each experience was very negative the first time it was during Christmas I was looking for a ring the sales associate that finally assisted me was not very engaging, and it made me feel like my business was not wanted in the store the associate went as far as directing me to a jewelry store across the road, where I did go and I ended up spending more than the highest priced items that I saw in the James Avery store. The experience left me feeling like the store doesn't want the business of black Americans, as I was the only black in the store. After getting home and thinking on it for a long while I decided maybe I was over reacting. So I decided to give it another try, being that the person I was purchasing the items for loves James Avery pieces. I did I picked several items that I wanted that day. The sales clerk treated me the same way as the first sales clerk, i was very uncomfortable to say the least. The rings needed to be sized to an 11. the clerk informed me that she would need to email to see if the rings could be sized to an 11, and that she would email me a response. This on March 30th . I have yet to get a response . I now come to the conclusion that this company does promote this type of behavior. The only thing different from the other customers is my color. My money was the same color. I was dressed appropriately. Although my friend loves these pieces. I can't spend my money on them especially if I can't be treated with respect like every one else that walks through those doors. It also safe to say not only did you loose a new customer you've also lost a long standing one.the jewelry store across the road is way more expensive. At this point I'd rather spend more and be treated like a human being with dignity and respect